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We hope you never have a claim, but if you do, we are here to
help. Although many companies have 24/7 claim centers, there
are many advantages to calling our office first before you report your claim
directly to the insurance company.
Our personal and commercial risk managers can advise you
on the ramifications of filing your claim and explain how the claims process
works - eliminating the frustrations, which usually arise from the unknown.
Please remember we are here to answer your questions. We have provided useful
information below that can help at the time of a claim, or hopefully help you
before one strikes you.
Vehicle Claims If your auto accident involves injury
to other persons or property, immediately contact your insurance company’s Claim
Center directly. Don’t waste time calling us first! This is critical. Statistics
show that the sooner a claim is reported, the sooner it is settled and for less
money, frequently without involving you on the wrong end of a lawsuit!
If
no other person or property is involved and there is only fairly minor damage to
your vehicle, call us first. Oftentimes only a few minor claims can cause not
only higher premiums, but run up a red flag when it comes to your policy
renewal. This is not good! Check with us first.
Property
Claims For home or other property losses, it works pretty much the same
way. But, pay attention to your policy deductible. Again, small claims are very
expensive for the company to process and will be considered when it comes time
to renew your policy. Use insurance for what it was designed – to save you from
financial disaster – not the convenience of having minor losses paid. Do
yourself a favor. Expect to pay any losses under $1000 and take that amount as a
deductible. You’ll save on premium and help protect your renewals!
Workers Compensation Claims All Workers
Compensation claims need to be handled directly by the company. Please do
not submit any work comp claim information to our office.
Tips For Filing Claims:
Take whatever steps are necessary to prevent further
loss. Some people want to verify that insurance coverage exists
before spending any money. Your policy contract actually states that if you do not protect the
property from further loss or damage, that it may not pay for the damage at
all. In most cases, if the claim is covered, you will be reimbursed for
the extra expense by the company. Regardless if there is coverage or not,
you need to protect your property from further damage or loss. If a pipe
is leaking, call a plumber. If you have a leak in your roof, put a tarp
over it. If your car is damaged and you have to leave it, remove all items
of value. If a window is broken, cover it up. These simple steps can
save thousands of dollars of damage, not to mention the inconvenience.
Take pictures of the damage whenever possible.
Whether it be an auto accident, fire, burglary, storm damage or other loss, a
picture is truly worth a thousand words. If you have a digital camera,
that is best, we can email those photos instantly to the adjustors. If
not, standard film works fine. We also recommend that everyone carry a
disposable camera in the glove box of their car. In the event of an auto
accident, take pictures. Take pictures of both cars. Take pictures
showing how many people were involved. These photos can save the adjustors
time in determining what actually happened and get your claim paid
faster.
Most of our companies offer 24/7 claim service if immediate
attention is needed. Below is a contact list for some of our companies. If
you have a claim and your company is not listed below, please fully
complete the on-line claim form (on the right margin for our clients) and submit
it to us through our online CSR. We will contact you as soon as possible to
discuss your situation. We will respond within 1 business day.
| FOREMOST |
1-800-527-3907 (24x7) |
| GUIDEONE |
1-888-748-4326 (24x7) |
| KEMPER AUTO AND HOME |
1-888-252-2799 (24x7) |
| OREGON MUTUAL/WESTERN PROTECTORS |
1-800-934-3809 (24x7) |
| PROGRESSIVE |
1-800-776-4737 (24x7) |
| SAFECO |
1-800-332-3226 (24x7) |
| KEMPER/UNITRIN/VALLEY |
1-888-252-2799 (24x7) |
| |
| GUIDEONE |
1-888-748-4326 (24x7) |
| HALLMARK/CLARENDON |
1-800-426-5119 (M-F 6a-3p) |
| NCCI*
(select option 6) |
1-800-622-4123 (M-F 5a-5p) |
| OREGON MUTUAL |
1-800-934-3809 (24x7) |
| PROGRESSIVE |
1-800-776-4737 (24x7) |
| SAFECO |
1-800-332-3226 (24x7) |
| SAIF* |
1-800-285-8525 (M-F 8a-5p) |
| TRAVELERS |
1-800-832-7839 (24x7) |
| UNITRIN/VALLEY |
1-800-825-8818 (M-F 8a-4:30p) |
| ZURICH |
1-800-987-3373 (24x7) |
| *All Workers Compensation claims need
to be handled directly by the company. Please do not submit any work comp
claim information to our office. |
| This list is not intended
to represent all of our companies, this is just a list of some of our more
commonly requested companies. If your company is not listed, please call
our office to report your claim. |
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